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Work at Home Bilingual Spanish-English Phone/Video Interpreter - United States (positions may not be available in all areas)

Regular employee responsible for handling calls on demand, and rendering the meaning of conversations between Spanish and English speakers. The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.

This position does not involve written translation however translators and other skilled linguists are encouraged to apply. Telephone/Video interpreters translate verbally.

This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment.

Principal Duties and Responsibilities:
Conduct interpretation in a prompt, friendly, and professional manner.
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions/additions.
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
Remain calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations.
Punctuality and availability during scheduled work hours.
Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
Commitment to cultural sensitivity and working in a diverse environment.

Qualifications
Fluency in Spanish and English and skilled in associated cultural dynamics.
Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
Excellent listening, retention and note-taking skills - high level of accuracy.
Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
At least 18 years of age.
Legally authorized to work in the United States.
High school diploma or equivalent.
**Pending location, a pre-employment background check and/or drug screen may be required**
Landline or VoIP line, and hi-speed internet required.
*please click on website below to apply*
LanguageLine Solutions
(work from home in most areas of United States), Dallas, TX, 75201, Douglas Jones

T: 503-419-4875
W: Website
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