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Express Employment Professionals (Richardson, TX) ISO Customer Service Representatives (Temp-Perm) $13.00 - $14.00 per hour depending on experience 8:30am-5:00pm Monday-Friday

Customer Service Representatives will assist client’s small business owner members grow their business via phone and online support.

Candidate Job/Skill Requirements:

• Proficient in Excel, Outlook, and Word

• Ability to learn and understand a multi-line phone system

• Ability to learn custom-designed Customer Relationship Management software (training provided)

• Excellent written and verbal communication skills (bilingual or multilingual a plus)

• Ability to build rapport with members

• Ability to prioritize and multitask

• Positive and professional demeanor

• Previous experience in customer service, sales, and/or other related fields is a plus but not required

• Will train the right candidate

• Handle member inquiries and complaints

• Provide information about our products and services

• Troubleshoot and resolve product issues and concerns

• Meticulously document and update customer records based on interactions

• Develop and maintain a knowledge base of our evolving products and services

• Present and promote new programs and opportunities to members

• Guide members on business strategies, profit models, and new products

For Immediate Consideration Contact one of our Staffing Consultants TODAY!

Express Employment Professionals

1000 E Campbell Rd., STE 114

Richardson, TX 75081

972.231.7664

FAX 972.231.7668

www.expresspros.com


Resumes in Word Document format, as an attachment to an email, are preferred but all resumes will be considered. Please put job order "#D042" in the subject line for immediate attention.
Richardson, TX, 75081

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