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Live Fully at Marriott International – #1 Leader in Hospitality

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

CEC Austin located at 1705 Centre Creek Drive, Austin, TX is hiring a Reservation Sales Specialist $14/hr.

Responsibilities include:
As a FORTUNE Best Place to Work 20 years in a row – you can’t go wrong! We are recruiting for an upcoming training class:

Class Start Date: May 10, 2021
Training Class Schedule: This class will be held from 2:30pm – 11:00pm CST
Anticipated Shift After Completion of Training: 4:30pm – 1:00am CST

Compensation includes paid training, competitive salary, incentives (Between 5% - 15%), and shift differentials where applicable. We also offer a competitive benefit package including medical, dental, vision, 401(k), TRAVEL DISCOUNTS and more.

This is not a remote position

If this training class schedule or shift is not a great match for you, stay in touch with us as we frequently recruit for additional classes. Share your contact information with us here: https://stayintouch.marriott.com/ [stayintouch.marriott.com] .

POSITION SUMMARY

Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third parties.

Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; a
CEC Austin
1705 Centre Creek Drive, Austin, TX, 78754, Charles Vlasin

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