Company Info: Pronto Delivery, Courier, and Logistics has been in business for 36 years, serving thousands of customers across a variety of industries. The primary industries we serve are construction, manufacturing, and packaging, making this a relatively blue-collar organization.
This individual is responsible for the recruitment, hiring, training and quality control of the independent contractor and employee drivers.
The individual will be responsible for ensuring that all drivers meet and are held to the highest standards in the courier industry.
Key objectives are:
- Streamline training process
o Use of device application
o Pickup and delivery process
o Customer Service training
- Recruit drivers
o Use a variety of websites to attract drivers
o Use outside-of-the box methods to attract drivers
o Create incentives to attract drivers
- Retain drivers
o Reduce churn
o Keep compensation in line with industry expectations
- Quality control
o Troubleshoot any problems with drivers from a customer service perspective
o Dismiss any drivers incapable of meeting the standards of our company
Pronto Courier Service
7420 S Cooper St, Arlington, TX, 76001, Matt Hince