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We are hiring for a Full Time, IT Administrative Support Specialist, in our office located in McKinney, TX. This role will serve as a coordinator between IT vendors in coordinating solutions, ensuring business operations are optimized with minimal downtime. Some duties:
* Monitor ticket progression to ensure timely resolution
* Assist in coordinating new client implementations are established timely
* Provide new user tutorials for staff and clients
* Create user permissions based on established templates and maintain on ongoing basis including disable users as needed
* Maintain share file application
* Provide status updates regarding downtime as appropriate for request
* Create and distribute data queries as requested by management

* Must have strong MS office including Access and Excel
* Strong verbal and written communication skills
* Attention to detail and able to multi-task
Nicka & Associates
4500 W Eldorado Pkwy, Ste 1300, McKinney, TX, 75070, Patricia Gulledge

T: 469-320-9533
F: 972-964-1056
W: Website
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