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Express Employment Professionals (Richardson, TX) ISO Customer Service Rep for Temp-Perm for a Retail Pack/Ship store in hte Richardson area. $13.00 - $14.00 per hour depending on experience 8:30am-5:00pm Monday-Friday

CSR will help client’s small business owner members grow their business via phone and online support.

Qualifications/Skill Requirements:

• Proficient in Excel, Outlook, and Word
• Ability to use a multi-line phone system
• Ability to learn custom-designed Customer Relationship Management software (training provided)
• Excellent written and verbal communication skills (bilingual or multilingual a plus)
• Ability to build rapport with members
• Ability to prioritize and multitask
• Positive and professional demeanor
Previous experience in customer service, sales, and/or other related fields is a plus but not required.
• Handle member inquiries and complaints
• Provide information about our products and services
• Troubleshoot and resolve product issues and concerns
• Meticulously document and update customer records based on interactions
• Develop and maintain a knowledge base of our evolving products and services
• Present and promote new programs and opportunities to members
• Guide members on business strategies, profit models, and new products
• Will train the right candidate.


For Immediate Consideration Contact one of our Staffing Consultants TODAY!

Express Employment Professionals
1000 E Campbell Rd., STE 114
Richardson, TX 75081
972.231.7664
FAX 972.231.7668
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www.expresspros.com

Resumes in Word Document format, as an attachment to an email, are preferred but all resumes will be considered. Please put job order "#D042" in the subject line for immediate attention.

For other job openings and tips on interviewing and career advancement, see our Facebook page at (https://www.facebook.com/ExpressProsRichardson/)
Richardson, TX, 75081

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