Maintains knowledge and provides information to residents regarding available services and upcoming events in the city. Establishes and maintains ongoing contact with sources of information. Makes dinner, theater and local recreation reservations for residents.
Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately.
Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates.
Greets residents and visitors. Keeps lobby bulletin board up to date with information of interest to residents.
Plans and implements social and recreational programs for property residents such as movies, game nights and other social events.
Assist residents with packages.
This position requires a High School Diploma/GED
An additional degree that is preferred for this position include: Associate Degree in Concierge/Hospitality – Customer Service
1-2 years of required experience Concierge or Hospitality.
May require valid driver's license depending on needs of property.
Required skills for this positon include: customer service, adaptable, initiative, and Microsoft Office.
This position requires up to 10% travel.