All You Gotta Do Is Ask
by Chuck Yorke and Norman Bodek
"This is a “must read” for those people who are in interested in the “lean” manufacturing methodology and Kaizen (the process of continual improvement). You need to read it to find out how to keep the process of "continual improvement" at the forefront of your entire operation. It will provide you with an insight into what the "enabling" process can do to improve your business and earn more profits."
Stuart - Supply Chain Management