Behavioral Interview Keywords and Strategy
Important Points About Behavior Based Interviewing:
Employers predetermine which skills are necessary for the job for which they are interviewing and then ask very pointed questions to determine if the candidate possesses those skills.
In the interview, your response needs to be specific and detailed. Tell them about particular situation that relates to the questions, not a general one. Tell them briefly the situation, what you did specifically, and the positive result or outcome
The interviewee tells a story for a few minutes; typically the interviewer will pick apart the story to try to get at the specific behavior(s). The interviewer can probe further for related details.
Listed below are key behaviors you may be evaluated on Adaptability Analysis Attention to Detail
Development of Subordinates
Negotiation Organizational Sensitivity Participative Management
Planning and Organizing Practical Learning Presentation Skills
Process Operation Rapport Building Resilience
Risk Taking Safety Awareness Sales Ability/Persuasiveness
Sensitivity Strategic Analysis Stress
Teamwork Technical/Professional Knowledge Technical/Professional Proficiency
Tenacity Training Work Standards
Desired Employee Behaviors
Here's a list of typical behaviors that employers might be trying to get at from job-seekers in a behavior-based interview:
Attention to Detail
Development of Subordinates
Planning and Organizing
Behavioral Interviewing Story
One strategy for preparing for behavioral interviews is to use the STAR Technique (often referred to as the SAR and PAR techniques as well.)
Sample SAR story:
Advertising revenue was falling off for my college newspaper, the Stetson Reporter, and large numbers of long-term advertisers were not renewing contracts.
I designed a new promotional packet to go with the rate sheet and compared the benefits of Reporter circulation with other ad media in the area. I also set-up a special training session for the account executives with a School of Business Administration professor who discussed competitive selling strategies.
We signed contracts with 15 former advertisers for daily ads and five for special supplements. We increased our new advertisers by 20 percent [quantities are always good] over the same period last year.
STAR Interviewing Technique
One strategy for preparing for behavioral interviews is to use the STAR Technique, as outlined below. (This technique is often referred to as the SAR and PAR techniques as well.)
Read up on the technique, and then try it out with our list of sample behavioral interview questions. Read one SAR Story.
Situation or Task
Describe the situation that you were in or the task that you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event.
Action you took Describe the action you took and be sure to keep the focus on you. Even if you are discussing a group project or effort, describe what you did -- not the efforts of the team. Don't tell what you might do, tell what you did.
Results you achieved What happened? How did the event end? What did you accomplish? What did you learn?
Have you seen all our interviewing resources?